.Privacy Policy & POPIA Notice:
Effective Date: 18 June 2026 This Privacy Policy explains how Ndzitha IT Solutions (Pty)Ltd ("we," "us," or "our") obtains, uses, discloses, and protects your personal information in accordance with the requirements of the Protection of Personal Information Act, No. 4 of 2013 (POPIA) of South Africa.We act as the "Responsible Party" for any personal information collected through our website, social media channels (including LinkedIn Lead Generation forms), and direct business interactions.1. Information We CollectWe limit the collection of personal information to only what is necessary to fulfill our business purposes. Depending on how you interact with us (such as filling out our LinkedIn lead form or website contact forms), we may collect:Identity Information: First name, last name, and job title.Contact Information: Work email address, telephone number, and company name.Technical Data: IP address, browser type, cookies, and website usage data (when browsing our website).2. How We Collect Your Personal InformationWe collect information directly from you when you:Complete a lead generation form or contact form on LinkedIn or our website.Request a quote, consultation, or information regarding our IT and security services.Interact with us via email, phone, or direct communication.3. Purpose of Processing Your InformationIn line with POPIA guidelines, we will only process your personal information for specific, lawful purposes that you have consented to, which include:Responding to your direct inquiries, quotes, or requests for service.Providing you with information, industry updates, or marketing materials you requested (e.g., checklists, whitepapers).Verifying your identity for security and authorized user access.Complying with statutory, legal, or regulatory obligations in South Africa.4. Disclosure and Third-Party SharingWe respect your privacy and will never sell or rent your personal information to third parties. We may disclose your information strictly to:Authorized Operators: Service providers and software platforms (such as our CRM, email automation tools, or hosting providers) who assist in delivering our services to you. These partners are legally bound by strict data processing agreements to keep your data secure and compliant with POPIA.Legal Authorities: Where we are legally obliged to do so in terms of South African law or industry codes.5. Information Security SafeguardsWe are legally required to provide adequate protection for the personal information we hold. We have implemented up-to-date, reasonable technical and organizational security measures to prevent unauthorized access, accidental loss, misuse, or destruction of your data. This includes secure data transmission protocols, restricted employee access on a need-to-know basis, and secure cloud storage.6. Data RetentionWe will not retain your personal information any longer than is necessary to achieve the purpose for which it was collected, unless a longer retention period is required by law, contract, or operational requirements.7. Your Rights as a Data SubjectUnder POPIA, you have the right to maintain control over your data. You may contact us at any time to:Access: Request a copy of the personal information we hold about you.Correction: Request that we update, correct, or delete inaccurate or outdated information.Objection: Object to the processing of your personal information for direct marketing purposes.Note: To protect your security, we may require a copy of your identity document to verify your identity before making any changes or disclosures.8. Contact Our Information Officer If you have any questions about this Privacy Policy, wish to exercise your rights, or believe your data has not been handled in accordance with POPIA, please contact our designated Information Officer:Company Name:Ndzitha IT Solutions (Pty) Ltd Information Officer: P Thoko - Managing Director Email Address: popia@ndzitha.tech Physical Address: 5th Floor Bloukrans Building, Lynnwood Bridge, Pretoria. If you are unsatisfied with our response, you have the right to lodge a complaint with the South African Information Regulator via their official website.
